terms and Conditions 2026
Last updated: 1 September 2026
These Terms and Conditions apply to bookings and purchases made through howlbushcraft.com.
The website is used to sell products and services supplied by two separate legal entities. The company responsible for your booking or purchase depends on what you buy, as explained below.
1. Company Details and Your Contract
1.1 Bushcraft Training Services Ltd
Bushcraft Training Services Ltd, trading as Howl Bushcraft, is registered in England and Wales under company number 16912720.
Registered office:
1 Broadway Close
Lincoln
England
LN2 1SW
Bushcraft Training Services Ltd is the supplier of all products and services sold through howlbushcraft.com except for the Biome Expeditions and UK Trips described in clause 1.2.
This includes:
bushcraft courses and workshops
professional and instructor training
youth programmes
online courses and digital content
corporate and private events
physical products and equipment
gift vouchers
all other products or services not expressly identified as a Howl Expeditions Ltd offering.
1.2 Howl Expeditions Ltd
Howl Expeditions Ltd is registered in England and Wales under company number 17388272.
Registered office:
1 Broadway Close
Lincoln
England
LN2 1SW
Howl Expeditions Ltd is the supplier and organiser of:
all trips listed within the Biome Expeditions section of the website
all trips listed within the UK Trips section of the website
any other trip expressly identified on its product page as being organised by Howl Expeditions Ltd.
Your booking contract for these trips is with Howl Expeditions Ltd, even though the trip is advertised and booked through howlbushcraft.com.
1.3 Identifying Your Supplier
The relevant company described in clause 1.1 or 1.2 is referred to in these Terms and Conditions as the “Supplier”, “we”, “us” or “our”.
The product page, booking information or confirmation email should identify the company responsible for your purchase. The location of an offering within the Biome Expeditions or UK Trips section will also determine that Howl Expeditions Ltd is the Supplier.
The two companies are separate legal entities. Neither company assumes responsibility for a product or service supplied by the other except where expressly stated in writing.
1.4 Bookings Containing Different Types of Products
If you purchase offerings supplied by both companies, you enter into a separate contract with each company for the products or services it supplies. These Terms and Conditions apply separately to each contract.
2. Payments and Bookings
2.1 Payment may be made through the website, by bank transfer or by another method agreed in advance.
2.2 Bank transfers, cheques and other direct payments must be made to the company identified as the Supplier for that booking. Payment instructions will be provided on the relevant invoice, booking confirmation or product page.
2.3 Full payment is required at the time of booking unless a deposit or payment plan is offered or agreed in writing.
2.4 Where a deposit is accepted, its treatment following cancellation will be determined by the applicable cancellation schedule below, subject always to the customer’s statutory rights.
2.5 Certain expeditions, including the Amazon Jungle Expedition, may have a longer payment and cancellation schedule because commitments to overseas providers must be made substantially in advance. Any different or additional terms will be clearly stated on the product page or confirmed before booking.
2.6 Bookings made after the applicable final-balance deadline must be paid in full.
2.7 Any costs payable during an activity must be paid using the method specified by the Supplier or activity leader.
2.8 A booking is not confirmed until the required payment and booking information have been received and the booking has been acknowledged by the Supplier.
2.9 The person making the booking confirms that they have authority to make the booking and agrees to these Terms and Conditions. The lead booker is responsible for providing the relevant information to every participant included in the booking.
Consumer Cancellation Rights
2.10 Consumers entering certain contracts online may have a statutory right to cancel within 14 days.
2.11 The statutory cooling-off period does not normally apply to accommodation, transport, catering or leisure services arranged for a specific date or period. This exemption applies to most dated courses, activities, UK Trips and Biome Expeditions sold through the website.
2.12 Where a statutory cooling-off period does apply, details of the cancellation right will be provided to the customer. Nothing in these Terms and Conditions limits any applicable statutory cancellation right.
Third-Party Courses and Providers
2.13 Some offerings may involve independent instructors, guides, venues or specialist providers acting as subcontractors to the Supplier. The Supplier remains the customer’s contracting party unless the product page expressly states that we are acting only as a booking agent for an independent provider.
2.14 Where we act solely as a booking agent:
the independent provider will be identified before booking
the contract for delivery will be between the customer and that provider
the provider will be responsible for the organisation, instruction, safety, insurance and delivery of the activity
any additional provider terms will be made available before the booking is completed.
3. Cancellation by the Customer
3.1 Cancellations must be made in writing or by email.
3.2 Unless different terms were disclosed before booking, the following cancellation charges apply.
Standard Courses, Workshops and Activities
29 days or more before the start date: 25% of the total booking price
between 28 and 8 days before the start date: 50% of the total booking price
7 days or fewer before the start date: 100% of the total booking price.
Biome Expeditions and UK Trips
120 days or more before departure: 25% of the total booking price
between 120 and 43 days before departure: 50% of the total booking price
42 days or fewer before departure: 100% of the total booking price.
3.3 A request to postpone or transfer a booking will normally be treated as a cancellation unless the Supplier agrees otherwise in writing.
3.4 Bespoke courses, private events or commissioned programmes involving significant preparation may be subject to a cancellation charge of up to 100% when cancelled within eight weeks. Any such condition will be disclosed before booking.
3.5 Customers booking a UK Trip or Biome Expedition must obtain appropriate travel insurance covering cancellation, curtailment, medical treatment, emergency assistance and the activities included in the itinerary. We strongly recommend suitable cancellation insurance for all other advance bookings.
3.6 Where mandatory law gives the customer a right to cancel without the charges above, that statutory right will take precedence.
4. Changes or Cancellation by the Supplier
4.1 The Supplier may make reasonable changes to an itinerary, course, activity, instructor, venue or timetable where required by safety considerations, weather, environmental conditions, staff illness, transport disruption or circumstances beyond its reasonable control.
4.2 Where conditions make the planned activity unsafe or impracticable, the Supplier may provide a suitable alternative activity, route, venue or itinerary where reasonably possible.
4.3 If the Supplier cancels an entire booking before it begins and cannot provide a suitable alternative, the customer will be offered an alternative date or a refund of payments made to the Supplier.
4.4 Where cancellation results from unavoidable or extraordinary circumstances, the Supplier may offer an alternative date or credit voucher. The customer will not be required to accept a voucher where they have a statutory right to a refund.
4.5 Refunds due following cancellation by the Supplier will be processed without undue delay and normally within 14 days.
4.6 Where a booking is legally classified as a package under the Package Travel and Linked Travel Arrangements Regulations 2018, the customer will retain all rights and remedies provided by those Regulations. Nothing in these Terms and Conditions is intended to restrict those rights.
4.7 The Supplier is not responsible for independently booked travel, accommodation or other consequential costs unless liability for those costs cannot lawfully be excluded.
5. Participation and Conduct
5.1 The Supplier may stop an activity or remove a participant where their behaviour, condition, equipment or failure to follow instructions creates an unacceptable risk to themselves, other people, staff, property or the environment.
5.2 Participants, accompanying parents, guardians and group leaders must follow reasonable safety instructions given by instructors and expedition leaders.
5.3 A participant may be prevented from taking part if the Supplier reasonably believes they are under the influence of alcohol, illegal drugs or any substance that makes participation unsafe.
5.4 No refund will normally be provided where participation is terminated because of a participant’s unsafe behaviour, serious misconduct, material non-disclosure or refusal to follow reasonable instructions.
6. Events Beyond Our Reasonable Control
6.1 An event beyond our reasonable control may include severe weather, wildfire, flood, natural disaster, epidemic, industrial action, civil unrest, terrorism, war, government action, border restrictions, transport disruption, failure of utilities or failure of an essential supplier.
6.2 The Supplier will take reasonable steps to minimise the effect of such an event and, where appropriate, seek alternative arrangements.
6.3 The Supplier will not be liable for delay or failure caused by an event beyond its reasonable control, except where liability or a customer remedy cannot lawfully be excluded.
6.4 This section does not limit any refund, repatriation, assistance or other rights applying to a booking under the Package Travel and Linked Travel Arrangements Regulations 2018.
7. Health, Safety and Participant Responsibilities
7.1 Participants must provide complete and accurate booking, medical and suitability information requested by the Supplier.
7.2 Participants must disclose relevant medical conditions, allergies, injuries, disabilities, medication, recent surgery and other circumstances that could reasonably affect safe participation.
7.3 The Supplier may request further information or reasonably modify or decline participation where this is necessary for safety. Wherever reasonably possible, we will discuss appropriate adjustments with the participant.
7.4 Transport to and from the stated meeting point is not included unless expressly stated.
7.5 Participants are responsible for obtaining any required passports, visas, vaccinations, insurance and medical advice.
7.6 For overseas expeditions, suitable medical and travel insurance is mandatory. Participants are responsible for medical, rescue, evacuation and repatriation costs not covered by the Supplier or included in the booking.
8. Equipment and Damage
8.1 Safety equipment will be provided where stated. Participants are responsible for bringing the personal clothing and equipment specified in the joining information.
8.2 Participants must tell an instructor promptly if supplied equipment is damaged, unsuitable or does not fit correctly.
8.3 Deliberate or reckless damage to equipment may be charged at its reasonable repair or replacement cost.
9. Gift Vouchers
9.1 Unless expressly stated otherwise, gift vouchers sold through the Howl Store are issued by Bushcraft Training Services Ltd.
9.2 The products and services against which a voucher may be redeemed will be stated on the voucher or its product page.
9.3 If a voucher may be redeemed against a Howl Expeditions Ltd trip, the trip booking itself will be a separate contract between the customer and Howl Expeditions Ltd and will be governed by the expedition terms applicable at the time of redemption.
9.4 Gift vouchers are non-refundable after any applicable 14-day cancellation period has expired.
9.5 Gift vouchers may not be used to purchase additional gift vouchers.
9.6 Any complimentary physical item supplied with a voucher must be returned before a refund for the voucher can be completed.
9.7 These conditions do not affect the customer’s statutory rights.
10. Data Protection
10.1 Each company is responsible for personal information it processes in connection with the products and services it supplies.
10.2 Information may be shared between Bushcraft Training Services Ltd and Howl Expeditions Ltd where necessary to operate the website, administer payments and bookings, communicate with participants, manage safety or provide the purchased service.
10.3 Personal information will be handled in accordance with the website Privacy Policy and applicable data-protection law.
10.4 Customers may opt out of marketing communications at any time.
11. Risk and Liability
11.1 Nothing in these Terms and Conditions excludes or limits liability for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
breach of statutory consumer rights
any other liability that cannot lawfully be excluded or limited.
11.2 Participants acknowledge that bushcraft, wilderness travel, paddlesports, hiking, camping and outdoor activities involve inherent risks that cannot be removed entirely without fundamentally changing the activity.
11.3 Participants must follow the reasonable instructions and decisions of instructors, guides and expedition leaders.
11.4 Subject to clause 11.1, the Supplier will not be responsible for injury, loss or damage caused by a participant’s failure to follow instructions, deliberate or reckless behaviour, material non-disclosure or use of equipment contrary to instruction.
11.5 Participants remain responsible for their personal possessions. The Supplier will not be responsible for loss or damage that it could not reasonably have prevented.
11.6 Each company is responsible only for the products and services for which it is identified as the Supplier. Nothing in these Terms makes either company generally liable for the acts, omissions, debts or contractual obligations of the other.
12. Governing Law
12.1 These Terms and Conditions and any dispute arising from them are governed by the laws of England and Wales.
12.2 The courts of England and Wales will have jurisdiction, although consumers resident elsewhere in the United Kingdom may retain the right to bring proceedings in their home jurisdiction.
12.3 No variation to a booking contract will apply unless agreed in writing by the customer and the relevant Supplier.
12.4 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.