terms and Conditions 2026

Bushcraft Training Services Ltd (trading as Howl Bushcraft)

These Terms and Conditions apply to all courses, activities, expeditions, events, and services provided by Bushcraft Training Services Ltd, trading as Howl Bushcraft (“we”, “us”, “our”).

1. Company Details

Bushcraft Training Services Ltd is a company registered in England and Wales and trades under the name Howl Bushcraft.
Full contact details are available via the Howl Bushcraft website.

2. Payments & Bookings

2.1 Payment for our services may be made via the website, BACS transfer, or other methods agreed in advance.
2.2 Cheques may be accepted by prior arrangement and must be made payable to Bushcraft Training Services Ltd.
2.3 Full payment is required at the time of booking unless a deposit has been agreed in writing.
2.4 Where a deposit is accepted, it becomes non-refundable once any applicable cooling-off period has expired.
2.5 Certain expeditions, including the Amazon Jungle Trip, include extended refund terms for deposits paid far in advance. These terms will be confirmed at the time of booking.
2.6 All bookings made within 28 days of the course or activity start date require payment of the full course fee.
2.7 Any remaining on-the-day costs must be paid in cash unless otherwise agreed in advance. Payment after the event is by prior arrangement only.
2.8 Bookings are only confirmed once payment and completed booking forms have been received and acknowledged by us.
2.9 By making payment, all participants agree to be bound by these Terms and Conditions in full.

Consumer Cancellation Rights (Cooling-Off Period)

2.10 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers may have the right to cancel a contract within 14 days of booking.
2.11 This right does not apply to contracts for leisure activities which take place on a specific date or within a specific period, including the majority of courses, activities, and expeditions provided by us.
2.12 Where a cooling-off period does apply, any deposit becomes non-refundable once that period has expired.

3. Cancellation by the Client

3.1 All cancellations must be made in writing or by email.
3.2 Cancellation fees apply as follows:

Standard Courses

  • 29 days or more before the start date: 25% of course fees

  • 28–7 days before the start date: 50% of course fees

  • 7 days or less before the start date: 100% of course fees

Expeditions

  • 70 days or more before departure: 25% of course fees

  • 70–42 days before departure: 50% of course fees

  • 42 days or less before departure: 100% of course fees

Amazon Jungle Expedition

  • 140 days or more before departure: 25% of course fees

  • 140–70 days before departure: 50% of course fees

  • 70 days or less before departure: 100% of course fees

3.3 Postponements are treated as cancellations unless otherwise agreed by us in writing.
3.4 Bespoke courses involving significant preparation or planning may be charged at 100% if cancelled within 8 weeks of the start date. Clients will be notified where this applies at the time of booking.
3.5 We strongly recommend that clients arrange appropriate personal travel insurance to cover cancellation costs.

4. Cancellation by Us

4.1 We reserve the right to cancel or amend courses due to safety concerns, adverse weather, staff illness, or circumstances beyond our reasonable control.
4.2 Where weather or conditions make an activity unsafe, we may offer an alternative activity or venue on the same day where reasonably possible.
4.3 In the event of a full cancellation by us, we will offer an alternative date or a full refund.
4.4 Where cancellation occurs due to circumstances beyond our control (including but not limited to extreme weather, government restrictions, war, epidemic, or breakdown of infrastructure), we may offer an alternative date or issue an 18-month gift voucher.
4.5 Any refunds due will be processed within 14 days of cancellation, using the original payment method where possible.

5. Course Termination & Conduct

5.1 We reserve the right to stop a course immediately or remove individuals or groups if we believe safety is compromised due to behaviour, non-compliance, or environmental conditions.
5.2 All participants must comply with all safety instructions issued by instructors, including accompanying parents, guardians, or group leaders.
5.3 We will immediately terminate participation if we believe a participant is under the influence of drugs or alcohol.
5.4 No refunds will be issued where a course is terminated due to participant behaviour or safety concerns.

6. Force Majeure

6.1 A Force Majeure Event includes any act or event beyond our reasonable control, including but not limited to industrial action, civil unrest, terrorism, war, natural disasters, failure of utilities, government action, transport disruption, or failure of suppliers or subcontractors.
6.2 We shall not be liable for any delay or failure to perform our obligations as a result of a Force Majeure Event.
6.3 Where a Force Majeure Event prevents commencement or completion of a course or expedition, the course leader may seek reasonable alternatives or cancel the activity entirely.

7. Health, Safety & Responsibility

7.1 All participants must complete a booking form and disclose all relevant medical conditions, injuries, or recent surgeries.
7.2 Failure to disclose relevant medical information is at the participant’s own risk, and we accept no responsibility for incidents arising from non-disclosure.
7.3 Transport to and from venues is not included unless explicitly agreed in writing.
7.4 Participants are responsible for their own medical, rescue, and emergency service costs. For overseas courses or expeditions, adequate medical and travel insurance is mandatory.
7.5 Neither Bushcraft Training Services Ltd nor its subcontractors are responsible for covering emergency service or rescue costs.

8. Equipment & Damage

8.1 Safety equipment will be provided unless stated otherwise.
8.2 Deliberate damage to equipment will be charged at full replacement value and may be charged to the individual or organisation making the booking.

9. Gift Vouchers

9.1 Gift vouchers are non-transferable.
9.2 Gift vouchers are non-refundable after the 14-day cooling-off period.
9.3 Gift vouchers may not be used to purchase additional vouchers.
9.4 Any free gift included with a voucher must be returned before a refund can be issued.
9.5 These gift voucher terms do not affect your statutory consumer rights.

10. Data Protection

10.1 We will not share personal data with third parties without consent, except where required by law.
10.2 Clients may opt out of marketing communications at any time.
10.3 Booking records will be retained for a minimum of seven years.

11. Risk & Liability

11.1 Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or for any other liability which cannot be excluded under UK law.

11.2 Participants acknowledge that bushcraft, wilderness skills, and outdoor activities involve inherent risks which cannot be entirely eliminated without altering the nature of the activity. By booking, participants voluntarily accept these inherent risks.

11.3 All participants must follow the instructions and judgement of instructors at all times. We accept no liability for injury, loss, or damage resulting from failure to follow instructions or from inherent risks of the activity.

11.4 Participants are responsible for their own personal belongings and equipment. We accept no liability for loss or damage to personal property.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.
No variation shall apply unless agreed in writing by Bushcraft Training Services Ltd.